At TrendingWear.pk, customer satisfaction is our top priority. We strive to provide high-quality women’s fashion products that meet your expectations. If you’re not completely satisfied with your purchase, we’re here to help. Please read our Refund & Return Policy carefully to understand the conditions and process for returns, exchanges, and refunds.
Return Eligibility
You may request a return or exchange if:
The item is damaged or defective upon delivery.
You received the wrong product, size, or color.
The item has a manufacturing defect.
The product is unused, unwashed, and in its original condition.
All original tags, labels, and packaging are still attached.
The return request is made within 7 days of receiving your order.
TrendingWear.pk reserves the right to reject returns that do not meet these conditions.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned or exchanged unless they arrive damaged or incorrect:
Innerwear and lingerie
Accessories (unless defective)
Sale or clearance items
Gift cards
Customized or personalized products
Exchange Policy
If you would like to exchange an item for a different size or color, you may request an exchange within 7 days of delivery, subject to product availability.
If the requested item is unavailable, we will offer:
A replacement with a similar product.
Store credit for future purchases.
A refund (where applicable).
Refund Policy
Refunds are only approved in the following situations:
You received a damaged or defective product.
The wrong item was delivered.
Your order was cancelled before shipment.
The requested replacement item is unavailable.
Once your returned item is received and inspected, we will notify you of the refund status.
If approved, refunds will be processed within 7–10 business days through the original payment method or via bank transfer, depending on the payment method used.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. You may instead request a return after receiving the product, subject to the conditions outlined in this policy.
Return Process
Returning an item is simple:
Contact our customer support within 7 days of receiving your order.
Provide your order number along with clear photos of the product (if damaged or incorrect).
Wait for return approval and instructions from our support team.
Securely pack the item in its original packaging.
Ship the product using the courier instructions provided.
Once received and inspected, we will process your exchange or refund.
Return Shipping
If the return is due to:
A damaged or defective product
An incorrect item sent by TrendingWear.pk
We will bear the return shipping costs.
If the return is due to:
Incorrect size selection
Change of mind
Personal preference
The customer will be responsible for the return shipping charges.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
To speed up the process, include:
Your order number
Clear photos of the product
Photos of the packaging (if applicable)
Our team will review your request and provide a prompt resolution.
Late or Missing Refunds
If you have not received your refund after the stated processing time:
Check your bank account.
Contact your payment provider or bank.
Reach out to our customer support for assistance.
Processing times may vary depending on your financial institution.
Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact us:
